Customer Focused, Proactive Service.

Lumenis Customer Care combines years of laser industry experience, state-of-the-art product technologies, and comprehensive solutions and services to protect your investment.

• A rapid response technical call center with ongoing support
• Warranty plans, service contracts, spare parts and consumables are available to meet your clinical and business requirements
• Unparalleled customer service in the industry—within 24 hours so you can focus on your patients
• Dedicated field service engineers assigned as your on-site service provider
• Ongoing surveys and communication to ensure prompt response to your needs
• After-hour emergency line

If you own a LightSheer Diode Laser System, please click here for specific information regarding your service and support options.

For all other Lumenis systems, please click on the link of your interest:

• Lumenis Customer Care Service Benefits
• Lumenis Depot Customer Care Services
• Lumenis Field Service Customer Care Agreements

For additional information, please contact our Lumenis Customer Care Center at 1-877-LUMENIS or by fax at 1-408-764-3355.